A logistics operator headquartered in Dubai, UAE, managed multi-city deliveries for retail and FMCG partners. Their dispatch teams coordinated driver assignment, multi-stop routing, and exception handling manually through spreadsheets, WhatsApp groups, and siloed tracking panels. To modernize operations, the organization partnered with an AI engineering team to build an AI product powered by agentic AI, enabling autonomous route planning, real-time decisioning, and automatic exception handling for daily fleet management.
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reduction in manual coordination
faster dispatch cycle generation
improvement in on-time deliveries
Industry: Logistics & Supply
ChainServices: AI Product Development, Agentic AI Automation
Region: Middle East (UAE)
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