A leading financial services firm providing credit card and digital payment solutions faced a growing threat of fraudulent transactions impacting customer trust and causing financial losses. Existing fraud detection methods relied on manual reviews and delayed reports, which allowed suspicious activity to slip through unnoticed until after significant damage occurred. To address this, an advanced Business Intelligence (BI) solution was implemented to enable real-time anomaly detection across millions of transactions daily. By consolidating data from transaction logs, customer profiles, and historical fraud cases, predictive models were developed to flag potential fraud instantly. Interactive dashboards visualized fraud hotspots and transaction trends, empowering the fraud management team to act proactively. The firm successfully detected and prevented fraud cases worth over $1 million annually, significantly reducing financial losses and strengthening customer confidence.
in fraud losses prevented each year
less wrong positives produced compared to bequest systems
reduction in average investigation time
Industry: Financial Services – Credit Cards, Digital Payments
Services: Business Intelligence Implementation, Real-Time Anomaly Detection, Predictive Fraud Analytics
Region: North America, serving clients all inclusive in Europe and Asia
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