A digital banking provider headquartered in Dublin, Ireland, wanted to modernize its mobile app by enabling customers to perform banking tasks using voice commands. Users frequently struggled with navigating menus for balance checks, transfers, and card-related tasks. To improve accessibility and reduce friction, the organization partnered with an AI engineering team to build a voice-based conversational AI assistant capable of executing banking actions securely and hands-free.
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Improvement in voice-session completion
Faster completion of routine banking tasks
Reduction in user drop-off during transfers
Industry: Banking & Fintech
Services: Conversational AI, Voice Assistant Development
Region: Europe (Ireland)
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