A leading telecom provider based in Johannesburg, South Africa, managed millions of customer records and service logs through an on-premise CRM. As operations scaled, performance bottlenecks and data silos prevented efficient reporting and predictive forecasting. The organization partnered with our AI engineering team to execute a secure enterprise AI migration, connecting legacy infrastructure to a modern, cloud-based AI forecasting system via encrypted API middleware.
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Improvement in forecasting accuracy
Hour reduction in reporting latency
API uptime during migration
Industry: Telecom
Services: AI Integration, AI Migration, Data Security
Region: South Africa
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