A multi-specialty healthcare group serving over 50,000 patients annually faced rising appointment no-show rates and limited access for patients in rural and underserved regions. They needed a secure telemedicine app enabling patients to book, pay, and attend virtual visits with doctors from anywhere. The primary goal was to develop a HIPAA-compliant platform offering real-time video consultations, secure messaging, payment integration, and automated reminders—optimized for low bandwidth and available on iOS, Android, and web. After launch, the app achieved widespread adoption, reduced missed appointments, and improved patient satisfaction scores.
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increase in daily teleconsultations within 60 days of launch
of patients reported high satisfaction with virtual consultations
reduction in missed appointments compared to in-person visits
Industry: Healthcare / Telemedicine
Services: App Development, Real-Time Video Integration, HIPAA Compliance
Region: Serving patients across multiple countries with diverse internet connectivity
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