A leading global IT services provider with operations in over 20 countries faced rising attrition rates that threatened project delivery timelines and increased hiring costs. Despite competitive compensation and benefits, employee engagement levels remained inconsistent across regions, and exit interviews offered limited actionable insights. To address these issues, a comprehensive Business Intelligence (BI) solution was implemented to consolidate HR data from performance systems, engagement surveys, and attendance records. Predictive attrition models were developed to identify high-risk employees proactively, enabling targeted retention strategies. Interactive dashboards and heatmaps provided HR leaders with clear visibility into engagement trends and potential attrition hotspots across departments and geographies. Within 8 months, the firm reduced employee turnover by 22%, significantly lowering hiring costs and improving project continuity.
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drop in average production downtime
reduction in maintenance-related expenses
improvement in on-time delivery performance
Industry: Manufacturing – Industrial Equipment
Services: Business Intelligence Implementation, Predictive Analytics, Production Planning Optimization
Region: North America, serving global clients in Europe and Asia
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